Frequently Asked Questions
If your question isn't answered below, you can contact us directly.
If your question isn't answered below, you can contact us directly.
Our Brand & Products
Our company was founded by a husband and wife duo facing a classic dilemma when going to sleep at night: the top sheet tug-of-war. From this conundrum, a patented top sheet design emerged, leading to a range of premium upgrades to classic items like bath mats, hand towels, and more. We are founded on the basic, yet crucial principle that thoughtful design and high-quality materials can make all the difference in the way you experience your living space.
For more information, visit Our Story.
Quality - Our products are premium quality, no corners cut. You can expect the best when you welcome our bed and bath essentials into your home.
Utility -We appreciate beauty and prioritize functionality. Our products go beyond aesthetics with thoughtfully designed details that make daily life easier.
Cost -Living well shouldn't feel out of reach. We believe in attainable luxury and exceptional quality (without the exceptional price tag).
For more information, visit Our Story.
Mint Luxury Linens products are manufactured in facilities compliant with the Global Recycled Standard (GRS).
Our products are crafted with OEKO-TEX certified dyes that are safe for you and your family.
There are many reasons to choose high-quality cotton (like Egyptian or Pima) for your bedding, such as superior comfort and softness, breathability, and durability. Cotton is hypoallergenic and easy to clean. It's also more environmentally friendly than most synthetic options.
Explore our luxurious cotton sheets.
Thread count measures the number of vertical and horizontal threads per square inch of a woven fabric—and it's just one factor that contributes to overall quality and softness. It's important to recognize that a higher number isn't always "better".
When selecting linens for your home, seek out high-grade fibers like Egyptian cotton or Pima cotton, which are luxuriously soft to the touch, yet durable and long-lasting.
We'd be happy to assist. Use this form to contact us and we'll help you determine which products are right for your home.
We're here to help. You can use this form to contact us. Please allow 1-2 business days for inquiry replies.
Account Information
You can sign up for an account by clicking here and following the prompts. You do not need to register for an account to place an order.
To access your account, you can login here. If you have trouble accessing your account, you can follow the prompts to reset your password.
Your information is secure and will never be shared with or sold to third parties. For more information, please review our Terms of Use and Privacy Policy.
Shipping
At the current time we only ship in the lower 48 states.
Domestic orders within the continental US are shipped TKPACKAGETYPE via TKCARRIER. All other orders are shipped TKPACKAGETYPE via TKCARRIER.
Domestic and international shipping will be calculated at checkout.
Customers are responsible for any duties, taxes or other fees incurred during international shipping.
While a variety of factors can influence delivery times, domestic orders are processed and shipped within TK business days. An additional TK business days is a standard window for delivery. International order delivery time will vary based on location.
You can track your order once you receive your shipping notification email, which will contain a tracking number.
Unfortunately, Mint Luxury Linens is not responsible for lost/stolen packages. Be sure to check your tracking information, contact your local mail carrier, and check your surrounding area for misplaced parcels.
Returns/Exchanges
You can view the status of your return/exchange by visiting this page and entering the required details. Have your order number ready.